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Find out all you need to know about Vorboss business internet.

Frequently asked questions


What is Vorboss?

Vorboss is London’s only dedicated business fibre network.

We are disrupting the status quo by providing ambitious London businesses with direct access to critical fibre infrastructure, with simple, transparent pricing and London-wide coverage.

We provide 10Gbps internet as a minimum, with the capacity to ramp up to 100Gbps.

How is Vorboss different to other business internet providers?

We do a lot of things differently from traditional telecoms companies.

We built and own our fibre network infrastructure, so we don’t rely on any contractors. Every person our customers meet or speak to is a Vorboss employee.

We created our own in-house academy to train our engineers, taking people with little to no telecoms experience and offering them a career path. We care deeply about building an equitible, inclusive, and diverse workforce, and the Vorboss Academy has helped us introduce more women to the industry, with nearly 40% of our Installation Technicians being women.

In 2023, The Sunday Times named us as one of the UK's Best Places to Work and Best Places to Work for Women.

Is Vorboss available in my area?

The Vorboss fibre network currently covers London Zones 1 and 2. If you’d like to get your business connected, book a consultation with one of our experts.

Our team is happy to make recommendations if your business is outside of this area.

What business internet speeds do you offer?

We provide 10Gbps or 100Gbps internet, setting a new standard in speed and capacity (we start where most others max out). View all our business fibre products here.

Our high-speed Ethernet connections supply true uncontended bandwidth. That means we can offer uninterrupted, synchronous 10Gbps internet (or more) every hour of every day. We’re the fastest internet in town.

Our customers always have the speed and capacity they need for their applications to perform at their best, boosting their productivity and technological functionality. We only supply business internet, so not only is our service dedicated to their needs, but there is no mixing business-critical traffic with residential traffic.

We are one of the UK’s top peering networks and are connected with other London-based partners to speed up traffic and ensure low latency (time taken to transfer data across the network). Customers can send near-instantaneous communications and enjoy a seamless service.

Speak to our team about how to upgrade your business to Vorboss internet.


What is 10G Internet?

Our flagship 10Gbps internet product is called 10G Internet, which we provide for £650 per month. We guarantee this price for the lifetime of the contract.

Unlike other ISPs, Vorboss provides 10Gbps as standard. 10Gbps internet speeds are optimal for cloud-based applications, critical backups, and lagless real-time applications.

Our customers can upgrade seamlessly to 100Gbps using the existing Vorboss fibre network when ready.

What if my business isn’t ready for 10Gbps internet?

We have several options for businesses that aren’t quite ready for 10Gbps internet.

Maybe your equipment prevents you from consuming more than 1Gbps internet—then 10/1G Internet might be a good option. Or perhaps you’re a small business or start-up limited by cash flow—try our 10G Growth product.

We want every business in London to have abundant connectivity. Get in touch so we can help you achieve your best.

What is 100G Internet?

Vorboss 100G Internet is London’s first and only off-the-shelf 100Gbps product, which we provide for £2,999 per month. We guarantee this price for the lifetime of the contract.

100Gbps allows the city’s most data-hungry businesses to handle higher traffic volume, greater upload and download speeds, and a smoother integration of AI and other emerging technologies across industries.

We can deliver installations and bandwidth upgrades within days, not months, so new and existing Vorboss customers can ramp up to 100Gbps whenever they’re ready.

What is Vorboss Pre-Fibre?

We want to connect every commercial building in London with exceptional fibre internet. We supply landlords and developers with a reliable, high-performance fibre connection to their buildings at no cost to them.  

Until now, getting a high-bandwidth network connection into a multi-tenant office building was almost impossible without an end-user customer order. Vorboss Pre-Fibre allows tenants to access our next-generation business fibre network as soon as they move in.  

Enhanced connectivity makes any building a more attractive place for businesses to work. We provide a unique addition to building portfolios by engineering high-bandwidth fibre to each floor of a building before completion (at landlord or developer convenience to minimise disruptions and delays).

How is Vorboss internet different to broadband?

Full fibre internet, also known as fibre-to-the-premises (FTTP), is when data is transmitted through optical fibres at the speed of light, ensuring a consistent and stable connection without interruptions or slowdowns.

Unlike traditional internet connections that rely on copper phone lines, full fibre uses fibre-optic cables that go directly from the ISP's exchange to the premise (in our case, the business). It is the most advanced connectivity available.

Compared to traditional broadband, which may experience congestion and slowdowns during peak usage times, fibre provides a dedicated and symmetrical connection, meaning the upload and download speeds are equally fast. This is essential for businesses that need to send large files or host online services as it ensures consistent performance in both directions.

Full fibre internet future-proofs businesses by accommodating their growing data needs and technological advancements. As data demands increase due to evolving technologies and business expansion, full fibre's high-speed capabilities can handle these requirements for many years to come.


What is the pricing structure?

We provide 10Gbps internet for £650 per month and 100Gbps internet for £2,250 per month.

The contract is initially 12 months and monthly rolling thereafter. We guarantee our prices for the lifetime of the contract, and there are no installation fees.

In the unlikely event that your Vorboss business internet goes down for more than four minutes, you will receive at least one day's worth of service credits. If your internet is down for 24 hours, you will receive the full pay-out of two months' worth of service credits.

We understand that connectivity is mission critical, so if your service goes down, we will apply these credits automatically and sweat the small details so you don't have to. The last thing you want to do is chase your ISP for service credits due, so we have made the process seamless.

Our independence and direct-to-customer model allow us to be the most transparent business fibre provider in a traditionally clouded market. We want customers to be with us because they love the service, not because they are locked in.

Would my business get its own dedicated fibre connection?

Yes, the Vorboss fibre network provides a dedicated fibre connection for each business customer. We use cables with over 800 fibres and connect each fibre to one specific customer. Standard fibre networks typically share a single fibre with 16–64 customers.

Direct Internet Access (DIA) delivers internet connectivity to a specific customer via a direct fibre connection, so there’s no sharing bandwidth or varying speeds.

DIA is location- and business-specific, guaranteeing robust internet connectivity and ensuring customers always get the bandwidth, speeds, and capacity outlined in their Service Level Agreement (SLA).

Need more help? Contact us.